Find answers to common questions, get in touch with our team, or browse helpful resources.
Open the app and tap the + button. Use Shelf Scan to capture your whole counter in one photo, import a haul, scan a barcode, or enter details manually. Everything lands on your shelf with full ingredient analysis.
Go to Profile > Skin Profile and set your skin type, concerns, and sensitivities. This personalizes your AI recommendations and ingredient warnings.
Head to the Routines tab and create your morning and evening routines from products on your shelf. Start building daily streaks.
Sunday morning, the Read tab has a letter about your week on the shelf — what worked, what idled, what comes next. In between, ask the Shelf Assistant anything about your own products.
Have a question or issue? Our support team typically responds within 24 hours.
support@skinventry.comHave an idea that would make Skinventry better? We'd love to hear it.
feedback@skinventry.comResponse times: We aim to respond to all support inquiries within 24 hours on business days. For urgent issues with your subscription, please include your Apple ID email and a description of the problem.